Garrett J. van Ryzin

In This Issue
MANUFACTURING & SERVICE OPERATIONS MANAGEMENT 2004 6: 271-272. [Abstract] [PDF]  

Edward A. Silver

OM Forum: Process Management Instead of Operations Management
MANUFACTURING & SERVICE OPERATIONS MANAGEMENT 2004 6: 273-279. [Abstract] [PDF] [References]  

Xuanming Su and Stefanos Zenios

Patient Choice in Kidney Allocation: The Role of the Queueing Discipline
MANUFACTURING & SERVICE OPERATIONS MANAGEMENT 2004 6: 280-301. [Abstract] [PDF] [References]  

Ted Klastorin and Weiyu Tsai

New Product Introduction: Timing, Design, and Pricing
MANUFACTURING & SERVICE OPERATIONS MANAGEMENT 2004 6: 302-320. [Abstract] [PDF] [References]  

Guillermo Gallego and Robert Phillips

Revenue Management of Flexible Products
MANUFACTURING & SERVICE OPERATIONS MANAGEMENT 2004 6: 321-337. [Abstract] [PDF] [References]  

Evrim D. Günes and O. Zeynep Aksin

Value Creation in Service Delivery: Relating Market Segmentation, Incentives, and Operational Performance
MANUFACTURING & SERVICE OPERATIONS MANAGEMENT 2004 6: 338-357. [Abstract] [PDF] [References]  

Eva Labro

The Cost Effects of Component Commonality: A Literature Review Through a Management-Accounting Lens
MANUFACTURING & SERVICE OPERATIONS MANAGEMENT 2004 6: 358-367. [Abstract] [PDF] [References]  

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